quality management

quality management
 Analysis of production processes and statistical error to improve efficiency and performance.
 ► “Quality gurus W. Edward Deming, J. M. Juran, Philip B. Crosby, Armand V. Fiegenbaum, Kaoru Ishikawa, and other pioneers of quality management who wrote influential works between the 1950s and 1970s, . . . developed and refined many of the statistical process measurement techniques used in TQM*.” (The Public Manager, Winter 1992– 93, p. 45)

American business jargon. 2014.

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